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Support trouble

  • bastiaan
  • bastiaan
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12 years 10 months ago #184716 by bastiaan
Support trouble was created by bastiaan
Sorry but I am running out of options (and patience)
I have CBsubs, + professional support.
It seems I can't even make a ticket. I have to login with different credentials but I have 'no account'

I have had private messages with Beat about helping but now after a week still no replies and I urgently need to get things fixed. Can't do that in a public forum.
Please advise.

Bastiaan

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  • beat
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12 years 10 months ago #184733 by beat
Replied by beat on topic Re: Support trouble
Sorry for slow reply here. Our team can't read my Private Messages, and I'm faced with 24-hours limit of days and software releases to complete. You can rename the subject to "Beat overbooked again" ;)

I have PMed you link to open ticket (as Pro member you can see it: it's in Support->open ticket in our menu above too).
That way rest of team can help you, and it's not only me.

Thanks for your patience and understanding.
Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
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