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Facebook connect doesn't appear to do anything

  • krileon
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12 years 10 months ago #185799 by krileon
Works fine in IE9 in all my tests. Clicking the button also works fine on your site. What's the problem exactly?


Kyle (Krileon)
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12 years 10 months ago #185835 by krileon
@tassierambler, the reason FBC is failing for you is because the below fatal PHP error.
Code:
500 - JDatabaseMySQL::query: 1054 - Unknown column 'ordering' in 'order clause' SQL=SELECT * FROM jos_languages WHERE published=1 ORDER BY ordering ASC

I've no idea what's causing the above. Some searching mentioned an out of date database and you may have some sql files to run in installation/sql/mysql/. I recommend posting the above query error to Joomla forums as you may have better results understanding what is happening there.

I confirmed on mu J1.7 database that ordering is supposed to be there. If you migrated or upgraded from a J1.6 or J1.5 install then you likely did not perform the necessary database upgrades as well. If upgrading from J1.6 it should have been via Extension Manager > Updates (copy, paste, replace is thing of the past as it does not upgrade database).

I recommend reinstalling Joomla given content install/setup is not too great or attempting to run the SQL upgrade scripts included with the Joomla package at installation/sql/mysql/ (they must be executed from phpmyadmin or similar DB software).


Kyle (Krileon)
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12 years 10 months ago #185908 by tassierambler
Replied by tassierambler on topic Re: Facebook connect doesn't appear to do anything
OK, I ran those scripts (by the by i use Softaculous to originally upgrade to Joomla 1.7) and I have added the required field and index, but the CB Connect module still doesn't do anything.

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12 years 10 months ago #185923 by krileon
Please ensure you're testing with debug mode and maximum error reporting enabled. Then see during the login process if you receive any fatal errors. I reviewed those scripts and simply running them will not be sufficient enough as they do not replace the database prefix so if they insert new rows or new tables they are doing so to #__ rather then your actual database prefix (e.g. jos_).


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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12 years 10 months ago #185961 by tassierambler
Replied by tassierambler on topic Re: Facebook connect doesn't appear to do anything

krileon wrote: Please ensure you're testing with debug mode and maximum error reporting enabled. Then see during the login process if you receive any fatal errors. I reviewed those scripts and simply running them will not be sufficient enough as they do not replace the database prefix so if they insert new rows or new tables they are doing so to #__ rather then your actual database prefix (e.g. jos_).


Yes, of course I did that. I found the sql you mentioned, I then went into phpadmin and added the 'ordering' field and the required index, then ran the page with full debug catching on and the front page loaded fine (I no longer got that error message), however CB Connect still doesn't work.

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  • krileon
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12 years 10 months ago #185968 by krileon
Doesn't work isn't descriptive. What "exactly" happens when you click the button? Please also test with default Joomla template as often 3rd party templates forget to include the message tag causing none of CB Connects error messages to display.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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