Every time I try to submit a ticket I get an error

I've just signed up for professional support, meaning I get 1 support ticket. But every time I try to submit my ticket, I get the following error:

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Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache Server at hosting.joomlapolis.com Port 443

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PLEASE HELP! I paid for fast support, and now I need support for my support!

Means you are posting something (code or text) that is triggering our security module.

You can also post to the forum threads in this area for just as timely response.