The ONLY thing is that paid users can not see the groups for registered users in Kunena when accessing the forum in normal way from the menu (index.php?option=com_kunena&view=entrypage).
They are perfectly viewable in GroupJive and direct access to the group in Kunena is ok.
The user needs to be in the GroupJive group for them to access the groups forums. Please ensure that the user you're testing belongs to the group.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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I solved the problem by setting the users of the paid plan to authors, and set access level to author. Free plan is for registered users. That is ok for my site.
I have not come up with a solution yet, but there is something wrong.
I will update if I come up with a solution, or what I have done wrong.