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[SOLVED] Email and Pswd Error message on register with CB

  • mg-one
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12 years 9 months ago - 12 years 9 months ago #188415 by mg-one
Hi, all
To resolve a Backend issue with User access levels, i've made Backups of my site on Joomla 1.7.3,.
After recovering Database from Backup the registration Form (CB 1.7.1) stops functioning in frontend.
After filling the form, It Displays always the messsage : invalid email and the passwords are not identic...
Your help is welcome.

Thanks
Last edit: 12 years 9 months ago by krileon.

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  • krileon
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12 years 9 months ago - 12 years 9 months ago #188433 by krileon
This typically happens due to a jQuery conflict causing CBs validation to fail. Please switch to default Joomla template and confirm if issue persists. Please also ensure you're using CBs registration and not Joomlas or CB Profile Pros for example.


Kyle (Krileon)
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Last edit: 12 years 9 months ago by krileon.

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  • mg-one
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12 years 9 months ago #188596 by mg-one
Have tried the Switch to default template but the problem persits. How can i handle this? Don' know how to start
. Thanks for other suggestions

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12 years 9 months ago #188645 by krileon
This can also happen from a 3rd party CB plugin or 3rd party Joomla system plugin conflict. Disable non-core CB plugins within CB > Plugin Management 1 by 1 until resolved. If not resolved repeat with non-core Joomla system plugins.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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  • mg-one
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12 years 9 months ago - 12 years 9 months ago #188707 by mg-one
Hi, After disabling some CB non core Plugins, it works perfectly. I've activated the Plugins in use and it still works like a charm. THANKS. ;)
Last edit: 12 years 9 months ago by mg-one.

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