Logged In ...but not logged in

ellare
OFFLINE
Posts: 89
Thanks: 4
Karma: 2

12 years 11 months ago #190391 by ellare

Logged In ...but not logged in was created by ellare

This user has a confirmed user name and password in the backend in both joomla core users and CB users. But when logging in the front end of site with username or email (as my CB install is configured to allow) - the user gets this CONFUSING!! message

3 error messages on one screen:
"user name and password do not match or you do not have an account yet"
"you have successfully log in"
"you must log in first"

What causes this and how to fix it?

I ended up having to completely delete the user in the backend and recreate the user account in the backend. The confirm email was sent, the user confirmed and then could get into site.

thx
lrg

Attachments:

Please Log in or Create an account to join the conversation.

krileon
ONLINE
Posts: 48681
Thanks: 8313
Karma: 1446

12 years 11 months ago #190463 by krileon

Replied by krileon on topic Re: Logged In ...but not logged in

My guess is you've something installed that's conflicting or interrupting the login process. Check Joomla plugin manager for 3rd party User and System plugins then try disabling them 1 by 1 until resolved. If not resolved then repeat the same for 3rd party CB plugins.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beat, nant, krileon