[SOLVED] Uploading Avatar Images

Hi, any idea what causes this error at registration. I does this about 20 percent of the time, not sure what could be causing it:

i44.tinypic.com/2u4781i.jpg

You've some sort of Joomla Contact synchronization plugin. Basically it's creating a Joomla Contact for the user after they register. The problem is Joomla Contacts a name based, which are not unique and someone can register with same name as another user. Check Joomla plugin manager as it's either a system or user plugin. It maybe a 3rd party CB plugin as well in CB > Plugin Management. Can't say for sure as error doesn't include callstack so no idea exact location it's coming from.

Thank you Kyle. Yes the name is already in use" error appears to be a glitch inside Joomla and not Community Builder's software. Apparently this is a known glitch with Joomla's User - Contact Creator. I simply turned it off/disabled it and I haven't had any more reports of this error. Thanks again.


I'm getting closer. The last issue that seems to cause a lot of failed user registrations is the users simply can't read the captcha (especially older users) and they just get frustrated by it. Is it possible for me to change the captcha settings somewhere to make it easier to read?

I tried to explain the audio version is also available, but many don't appear to have the software to play it. I know this sounds obvious, but many of my new users are older and not very computer savvy so I need to make it as easy as possible for them.

I'm getting closer. The last issue that seems to cause a lot of failed user registrations is the users simply can't read the captcha (especially older users) and they just get frustrated by it. Is it possible for me to change the captcha settings somewhere to make it easier to read?

If you're using CB Captcha you can fully customize it from number of characters, type of characters, and even the size of their font within CB > Plugin Management > CB Captcha.

Thanks so much Kyle! I can't believe I missed that. I guess there are so many features in Community Builder, sometimes it's easy to get lost where to change all these settings..