Basic : free
Gold: you have to pay
Platin: you have to pay
All registered users starts with 'basic' und can upgrade to 'gold' or 'platin'.
The cbsubscription module works fine -> picture 1
But if someone unsubscribe or his subscription expires, the cbsubscription module still think user is in his fresh expired subscription and he can renew the subscription or upgrade to platin -> picture 2
Is it a bug or a 'feature'?
I have to delete the unsubscribed/expired subscription to see the real subscription in the module
Known issue as bug #3351. Currently there has been no progress on this issue at this time. I've added this thread to the ticket however. Sorry for the inconvenience.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
There is no "delete subscription" button on the subscription page. The users from my suscriptions are no longer in my user list, so I can't delete the suscriptions from a profile.
Is there a solution so far?
Also, the subscription page looks broken, since the filtering options are disordered on the screen.
You delete a subscription by editing the user within CB > User Management and delete their subscription. There is no delete button in CBSubs > Subscriptions.
Also, the subscription page looks broken, since the filtering options are disordered on the screen.
Don't understand the issue. Please provide a screenshot of the problem.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
