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[#3549] cbsubs promotion - conditional upon email?

12 years 5 months ago #199856 by akasharkbow
Replied by akasharkbow on topic Re: cbsubs promotion - conditional upon email?
I have no idea why I cannot get this to work, but with that same code I get this error message:

"Coupon code DePaul-[...] is not applicable: Promotion applies depending on other subscriptions or conditions."

The email address is formatted as specified in the conditions, and the subscription I'm trying to sign up for is the one specified in the coupon conditions. I'm not logged in to the site. I can't think of any reason this would work for you and not me... what can I troubleshoot?

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12 years 5 months ago #199893 by krileon
Replied by krileon on topic Re: cbsubs promotion - conditional upon email?
No idea why it'd work for me and not you. Please upgrade to now released CBSubs 2.0 and see if you still have the same problem.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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12 years 5 months ago #199946 by akasharkbow
Replied by akasharkbow on topic Re: cbsubs promotion - conditional upon email?
I just upgraded on a test site, and am getting the same error. Argh!

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12 years 4 months ago #201913 by akasharkbow
Replied by akasharkbow on topic Re: cbsubs promotion - conditional upon email?
Hi Krileon

I'm still having the same trouble, having upgraded to CBSubs 2.0.1. Could you possibly look at this again for me?

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  • krileon
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12 years 4 months ago #201921 by krileon
Replied by krileon on topic Re: cbsubs promotion - conditional upon email?
Please PM backend super administrator credentials and can take a look again.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

12 years 4 months ago #202052 by akasharkbow
Replied by akasharkbow on topic Re: cbsubs promotion - conditional upon email?
Thanks you - sent.

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