[SOLVED] CB Subs corrupted message

Hello Support,

Joomla 1.5.26
CB 1.8.1
CB Subs 2.0.2 (downloaded today after extending to lifetime)
Linux Server with Hostgator running
PHP 5.2.17
Ioncube 4.2.2

As soon as we publish cbsubs plugin we have issues when trying to check help >system info and also CB > Configuration

In either of these options we get this error message...

public_html/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/cbpaidsubscriptions.php is corrupted

Having searched the forums I can only see reference to incorrect ioncubeloader. Hostgator assure us that the ioncube is correct. cpanel shows 4.2.2 and system info shows ionCube Loader as an additional module at the bottom of php information in Joomla.

I have reinstalled the cbsubs plugin several times but to no avail.

Is there anything else we should be checking?

Thanks

David

Means you've the wrong ioncube version loaded or it's not loaded at all. When loading with php.ini you need to ensure php.ini is in Joomla root and root/administrator. It could be as simple as the ioncube you downloaded is for the wrong OS, 64 bit instead of 32 bit, thread safe instead of non thread safe, etc.. Please review what ioncube version you need.

Hmmm,

Each time I try ro submit the response from Hostgator I get a server 500 message and post not appearing. So I will try posting this to see if it the content causing the server error.

David

Ok this post appeared so I will add an attachment

It's not configured properly somewhere or it's the wrong version. Sorry, I don't know what else to tell you. That's the only way to get the corrupt message is wrong version.

This is an ongoing issue with hostgator and have had to fix it for numerous users, as it's host related I am not inclined to fix this anymore, please search and you'll see various solutions users have done for fixing it on that host.

php.ini should be in your Joomla root and root/administrator; not web root.

If issue persists after debugging with your host please PM FTP credentials and backend Joomla administrator credentials and will try to configure it for you.

Hi Kyle,

OK - we have confirmed that ioncube is correct for server. Even tested an install in web root (where Joomla is also installed) and we get the same error.

I have even used the ioncube loader wizard to grab details in case they help you to see a problem.

ionCube Loader Wizard
Additional Information
Loader is at: /home/xxxxxxxxx/public_html/ioncube/ioncube_loader_lin_5.2.so
Loader OS code: lin
Loader architecture: x86-64
Loader word size: 64
Loader PHP version: 5.2
Loader thread safety: No
Loader compiler: glibc2.3.4
Loader version: 4.2r2
File size is: 1050840 bytes.
MD5 sum is: 49a77bf1136055f21391deec8985aa9d
Loader file: Download loader file
Loader found in ini file: Yes
OS extra security: None
PHPRC is: /home/xxxxxxxxx/public_html
INI DIR is: EMPTY
Additional INI files: (none)
Server type is: SHARED
PHP uname: Linux gatorXXXX.hostgator.com 3.2.31 #1 SMP Wed Oct 10 19:15:25 EDT 2012 x86_64
Server word size is: 64
Disabled functions: dl
Writeable loader locations: /home/xxxxxxxx/public_html, /home/xxxxxx, /home/xxxxxxx/public_html/cgi-bin

If you require admin access then please let me know and I will PM details.

Regards

David

The wizard only tests against it self and not outside folders with further depth, it's not accurate. Please PM backend super administrator credentials as well as FTP login credentials and will configure for you.