lost password is not working in IE9

staeren
OFFLINE
Posts: 63
Thanks: 1
Karma: 0

12 years 2 months ago #213248 by staeren

lost password is not working in IE9 was created by staeren

hello, when using the function to retrieve a lost password (index.php?option=com_comprofiler&task=lostpassword) the user checks the password reminder. after that the fields username and email address and captcha are displayed, but this is not happening in IE9. Is this a java script problem maybe? how to solve this?

Please Log in or Create an account to join the conversation.

krileon
ONLINE
Posts: 48708
Thanks: 8319
Karma: 1447

12 years 2 months ago #213287 by krileon

Replied by krileon on topic Re: lost password is not working in IE9

Joomla version? CB version? Have you viewed IE9 console (F12) to see if a JS error is present?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beat, nant, krileon