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HTTP Error 500 (Internal Server Error) on viewing list

  • jfjweb
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11 years 11 months ago #214212 by jfjweb
Hi all,

We're currently doing some test on upgrading from J1.5 to J2.5 on our local machine before upgrading our live website. After the upgrade, our staff list started throwing the HTTP Error 500 (Internal Server Error). Below is what we are getting from the error report (development)

Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\tinyjfj\jupgrade\components\com_comprofiler\plugin\user\plug_cbconditional\cbconditional.class.php on line 743

I already tried upgrading to CB 1.9 and CB Conditional 1.8.11 but still experiencing the same problem.

Thanks

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  • krileon
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11 years 11 months ago #214217 by krileon
How did you migrate? The only supported migration method is jUpgrade. Check if you've any other CB plugins that also need upgrades. Seams the page is loading too slow. If issue persists try disabling extensions and/or cb plugins 1 by 1 until it goes away.


Kyle (Krileon)
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  • jfjweb
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11 years 11 months ago #214225 by jfjweb
Hi krileon,

Yes, we migrated using jUpgrade.

I have updated the plugins that are currently installed (except for plug_multiauthortab, I can't seems to find it. Can you please point me to the right plugin) and still experiencing the same problem.

I have also tried disabling the plugins one by one. Nothing worked except disabling the CB Conditional. If CB Conditional is disabled, the page is able to render.

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  • nant
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11 years 11 months ago #214236 by nant

jfjweb wrote: Hi krileon,

Yes, we migrated using jUpgrade.

I have updated the plugins that are currently installed (except for plug_multiauthortab, I can't seems to find it. Can you please point me to the right plugin) and still experiencing the same problem.

I have also tried disabling the plugins one by one. Nothing worked except disabling the CB Conditional. If CB Conditional is disabled, the page is able to render.


Upgrade to latest CB Conditionals version and test again then.

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  • jfjweb
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11 years 11 months ago #214261 by jfjweb
CB Conditionals is on it's latest version already. I already tried re-installing it, but still the same.

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  • krileon
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11 years 11 months ago #214266 by krileon
Enable debug mode and maximum error reporting in Joomla global configuration. Now reproduce the error and see if it exposes it so you can see what's really wrong. If nothing displayed then review server error logs during the time of the error. It's possible you've invalid conditionals set and it's trying to alter a field it can't access or does not exist, run CB Conditional > Tools to see if it can find any incorrectly configured fields. If issue still persists then begin removing your conditionals 1 by 1 from your fields until it resolves.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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