[#3769] Prorate remaining value of plan when upgrading

Hello,

I have two plans:

Plan A
Plan B

I want to create Plan AB which users can subscribe to, or upgrade from Plan A or Plan B to it.

The problem I am facing is when the user upgrade to Plan AB from Plan A or Plan B it does not prorate remaining value of Plan A nor Plan B.

Mt setup is :

Joomla 1.5.26 cbsubs 2.0.2 Cb 1.8

Plan A:
Parent plan : Top
Exclusive plan : No
Different first period and price for registration and upgrade
First payment price of plan : 0
Initial validity duration : 1 day
Regular Price of plan : 100
Regular Validity duration : 1 year
Prorate remaining value of this plan when upgrading : Yes
Renewable in advance by : 1 year
Grace period before real expiration : none
Manual renewal extends expiration date as follows : Renewal starts at expiration or payment, whichever happens last.
Selected by default : no
Allow registration : no
Allow upgrade to this : yes

Plan B:
Parent plan : Top
Exclusive plan : No
Different first period and price for registration and upgrade
First payment price of plan : 0
Initial validity duration : 1 day
Regular Price of plan : 150
Regular Validity duration : 1 year
Prorate remaining value of this plan when upgrading : Yes
Renewable in advance by : 1 year
Grace period before real expiration : none
Manual renewal extends expiration date as follows : Renewal starts at expiration or payment, whichever happens last.
Selected by default : no
Allow registration : no
Allow upgrade to this : yes

Plan AB:
Parent plan : Top
Exclusive plan : No
Is the first amount and period different : always same price
Regular Price of plan : 200
Regular Validity duration : 1 year
Prorate remaining value of this plan when upgrading : No
Renewable in advance by : 1 year
Grace period before real expiration : none
Manual renewal extends expiration date as follows : Renewal starts at expiration or payment, whichever happens last.
Selected by default : no
Allow registration : no
Allow upgrade to this : yes
Propose plan for upgrades only if it is more expensive : Yes

What am I doing wrong ?

thanks,

Is the user upgrading during the free trial of Plans A or B? If so then it won't prorate anything as they haven't paid anything to prorate. I believe you may also need to enable prorating on Plan AB for it to accept prorated values.

Hi Krileon

krileon wrote: Is the user upgrading during the free trial of Plans A or B? If so then it won't prorate anything as they haven't paid anything to prorate.

No, not during the free trial.

krileon wrote: I believe you may also need to enable prorating on Plan AB for it to accept prorated values.

Did that, also not working.

Any advice?

Thanks,

Was able to confirm your issue locally. I'm not sure if it's a bug or if we're just missing some sort of configuration. At any rate I've created a bug ticket for further investigation and feedback from Beat and Nick.

#3769

Hello,

Any update on this ?

thanks,

Beat confirmed prorating is working fine on Joomlapolis, but I confirmed locally your same issue. So unless we're missing some sort of configuration there is likely an issue or conflict of some sort. Bug ticket is marked for CBSubs 2.1.0 and needs further review.