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[SOLVED] CB doesnt send mail at registration or never

  • selor
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12 years 2 months ago - 12 years 1 month ago #215323 by selor
hi,

I doesnt understand ..
i have posted a ticket and wait for 5 days before i had only the answer to post my problem here ...
So its become very long to me for find a solution pliz help me ...

- Joomla config for mail is on the attachement
- Under joomla Mass mail its working !
- Under acymailing its working mail are sent

- but under CB its not working and i dont want SMTP rules.
My host say that it cant working if i put a Name or mail for send in the phpmail fonction.

Thanks for help.
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Last edit: 12 years 1 month ago by krileon.

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  • selor
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12 years 2 months ago #215328 by selor
Really Need Help ... :blush:

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  • krileon
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12 years 2 months ago #215335 by krileon
You need to specify a sender name and email address within Joomla global configuration as well as within CB > Configuration > Registration. Once done it should work fine. The email addresses supplied should belong to the same host as your website (e.g. site is example.com then email would be webmaster@example.com).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • selor
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12 years 1 month ago - 12 years 1 month ago #215595 by selor
I have talk with my host for that and they said i doesn't need a sender name and email. If i put one it doesnt working.
That's my problem ..
If i put a sender name or mail it doesnt work under joomla send mass mails.
If i let empty these values its working ..

How to make it working like that with CB ?
Last edit: 12 years 1 month ago by selor.

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  • krileon
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12 years 1 month ago #215639 by krileon
CB needs a name and email address or it'll be ignored as the API has no idea who it's sending from. You need to supply from name and address within CB > Configuration > Registration.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • selor
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12 years 1 month ago #215867 by selor
Its crazy that when i put THE SAME parameters than in Acymailing its working with Acymaling and not with CB ... the function phpmailer from Acymaling seems better than CB ... it just doesnt working . I have buy a professionnal license 99 euros from more than 2 weeks and its just not working ... really amazing ..

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