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In some cases user connection not possible

12 years 4 weeks ago #217447 by Andromeda57
In some cases user connection not possible was created by Andromeda57
Hi there,

in most cases the asking for connections with another user is possible without any problems. But sometimes it doesn't work. When you click the button, nothing happens. What could be the reason??

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  • krileon
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12 years 4 weeks ago #217472 by krileon
Joomla version? CB version? Only reason for it to fail is due to a JS error; please review browser error log when clicking a non-working Add Connection link.


Kyle (Krileon)
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12 years 4 weeks ago #217477 by Andromeda57
Replied by Andromeda57 on topic Re: In some cases user connection not possible
Everything is newest version.. CB 1.9, Joomla 2.5.8

It is very strange, in nearly all cases it works... There are only some users, when i click on add connection nothing happens.. In Debugging there is no error message.... :(

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12 years 4 weeks ago #217482 by krileon
Are you able to see anything similar about the users that fail? Perhaps a strangely formatted username? Is caching enabled? If so try clearing it.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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