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CB Connections not working on some profiles

  • TBDESP
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11 years 9 months ago - 11 years 9 months ago #218003 by TBDESP
Having an issue where on some profiles on my site, the 'submit' button on the request connection popup is not working. Clicking it yields no result, and it is impossible to request a connection. The cancel and close buttons work normally.

Using firebug, I see that the error given is; "ReferenceError: cbConnSubmReq is not defined" - I have not yet established what correlation there is between the users affected (so far the majority of users on the site are either admins or test accounts)...
Last edit: 11 years 9 months ago by TBDESP.

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  • krileon
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11 years 9 months ago #218005 by krileon
Replied by krileon on topic Re: CB Connect not working on some profiles
You mean CB Connections, correct? CB Connect is something entirely different. Please clarify so can further investigate.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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  • TBDESP
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11 years 9 months ago #218008 by TBDESP
Replied by TBDESP on topic Re: CB Connect not working on some profiles
Yes, sorry, CB Connections. I have both, and am configuring so many different things on this site I get the terms confused on occasion.

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  • krileon
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11 years 9 months ago #218033 by krileon
Replied by krileon on topic Re: CB Connect not working on some profiles
Is there anything in common between the user profiles that don't work? Quote (single or double) in the username? Tab that's on their profile but not others? Normally the only reason for the link to not work is a JS error causing its JS to break.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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