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[SOLVED] change plan paid subscrition manually

  • acouto
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11 years 9 months ago - 11 years 9 months ago #218805 by acouto
hi friends,

how do I change manually the subscrition plan in backend?

I want change the plan fot the test but i dont have gateway payment yet, so I have did it manually.

i ask about paid subscrition component in cb.

thanks
Last edit: 11 years 9 months ago by krileon.

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  • krileon
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11 years 9 months ago #218811 by krileon
Replied by krileon on topic Re: change plan paid subscrition manually
You want to subscribe a user to a plan manually? You can do this by editing the user within CB > User Management and on their subscription tab give them a subscription of your choosing.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • acouto
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11 years 9 months ago #218814 by acouto
Replied by acouto on topic Re: change plan paid subscrition manually
I cant see subscription tab.

I m looking for in 'CB / users /' and too in 'paid subscritions / subscritions'

I didnt see any option for change subscription.

What I did wrong?

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  • krileon
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11 years 9 months ago - 11 years 9 months ago #218822 by krileon
Replied by krileon on topic Re: change plan paid subscrition manually
Ensure CB Paid Subscriptions is public and published within CB > Plugin Management. Then ensure the Subscriptions tab is published and public within CB > Tab Management. Now navigate to CB > User Management and edit a user and you should see your plans. Ensure your plans are enabled and allow upgrades for them to display. Aside from that please review your CBSubs documentation as something isn't configured properly.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 9 months ago by krileon.

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  • acouto
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11 years 9 months ago #218835 by acouto
Replied by acouto on topic Re: change plan paid subscrition manually
Now I see.
thanks so much

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