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CB Subs - How do allow multiple subscriptions at once..not upgrade

11 years 9 months ago #219289 by techbranchsm
I am having trouble allowing users to have multiple subscriptions at one time.
For example, I would like them to be able to subscribe to January and February and have both show in subscriptions. Currently it disables January and Shows February as subscribed.

www.thekayakclub.com

Thanks

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11 years 9 months ago #219291 by krileon
Subscribe to the same plan multiple times or subscribe to multiple plans at the same time? To subscribe to multiple plans at the same time just set both plans to non-exclusive and set them to allow upgrades.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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11 years 9 months ago #219294 by techbranchsm
Subscribe to multiple plans at the same time. I have both plans set as non-exclusive and both allow upgrades to yes but it is still not working.

If its OK with you I will pm you Administrative account and maybe you can take a quick look?
Somehow I mucked it up because I did have it to where someone could be subscribed to January and February at the same time and they would both show in the user manager as subscribed.

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11 years 9 months ago #219297 by krileon
Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • krileon
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11 years 9 months ago #219302 by krileon
Have reviewed your install and it's working perfectly fine. Am not sure what issue you're experiencing, but please see the below images detailing it working.

Subscription tab before purchase:


Purchase basket with both plans present:


Test purchase (dummy gateway) completed for both plans:


Subscription tab after completed purchase with both active:


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Attachments:

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11 years 9 months ago #219305 by techbranchsm
I see that is appears to be working in your images, but when i do it for danan it only works exclusively. Do you think it is because i have been tweaking on that users back and forth and something is hung up?

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