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CB Subs - How do allow multiple subscriptions at once..not upgrade

11 years 9 months ago #219306 by techbranchsm
I just tested it on a different user and you are correct it works... I wonder if it is just hung up on danan ??

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11 years 9 months ago #219310 by krileon
If the user subscribed when the plans were exclusive and then you changed the plans this could be the cause. Never do major changes after users have already actively subscribed.


Kyle (Krileon)
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11 years 9 months ago #219314 by techbranchsm
Another related question:

I would like to be able to have the monthly subscriptions work as follows.

When they Subscribe to January they only have access for January
Likewise when they subscribe to February while still in January I would like them the then have access for the whole month of February too.

Currently, when they subscribe for February early they don't get the full month of February they only get 30 days from when they subscribed. Is there a option for each month to only provide access for that particular month that can be purchased in the previous month?

thanks for your help.

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11 years 9 months ago #219317 by krileon
Set the duration of your plans to be by calendar month instead of 30 days.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 9 months ago #219319 by techbranchsm
I can set January for This Calendar month.

How would I set the February package so that access starts Feb 1 and Ends Feb 28th?

Thanks this is really big help.

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11 years 9 months ago #219358 by krileon
I'm not sure you can. As is your current plans don't function this way either as it's just 30 days and it's not restricted to a particular month. Perhaps it's best to use promotions to dynamically adjust the price up or down as promotions can have date rangers.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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