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Error installing comprofiler

  • krileon
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11 years 3 months ago #230012 by krileon
Replied by krileon on topic Error installing comprofiler
Review your database and ensure _comprofiler_lists table exists. Please provide PHP version and MYSQL version for your server. Is this a new install of CB or an upgrade?


Kyle (Krileon)
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  • mandeeee
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11 years 3 months ago #230036 by mandeeee
Replied by mandeeee on topic Error installing comprofiler

krileon wrote: Review your database and ensure _comprofiler_lists table exists. Please provide PHP version and MYSQL version for your server. Is this a new install of CB or an upgrade?


Thank you for the response. I checked and comprofiler_lists does not exist in my database. My PHP version is 5.3.26 and MYSQL is MySQLi. This is a new install. I just purchased and downloaded the CB PRO.

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  • krileon
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11 years 3 months ago #230058 by krileon
Replied by krileon on topic Error installing comprofiler
Please PM backend super administrator login credentials as well as phpMyAdmin login and will take a look.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • krileon
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11 years 3 months ago - 11 years 3 months ago #230140 by krileon
Replied by krileon on topic Error installing comprofiler
CBs SQL file didn't seam to be want to execute. I've no idea why, but I went ahead and installed CBs database manually and installed CB over top of it. I also fixed the broken menu links to CBs backend. Everything appears to be working fine now. Please also confirm is working fine for you.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 3 months ago by krileon.

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