I'm in need of some help, sure it's a simple fix but can't find in the forums. I've been having some issues since migrating to 2.5 and now is the time to fix them. "my profile" avatar images are not working for jpg images, but work fine for png. Let's face it my members don't know the difference, so where and how can I add/ change formats for images in cb for avatars?
Image fields (includes avatar) support jpg, jpeg, png, and gif extensions. So should be working fine unless the image library you're using isn't working properly. What happens when you try to upload an jpg image? What image library are you using as configured in CB > Configuration > Images? CB version?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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I think it's strange as well that png is working and jpeg is not... Here are some screenshots of what you asked for. The pic that is showing is png file
What happens when you attempt to upload jpg? Does it give you an error? Ensure you're testing with debug mode enabled and maximum error reporting set in Joomla global configuration so errors are exposed.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
