When I said it was set for Public UserGroup, I was referring to the second of the 'Visible' fields in the CBSubs plan; the setting for the assigned group is and always has been 'Registered'. Only when I attempted to first rectify this user's login did I see hiss group had got set to Public. I do want to keep the free registered plan so that I can restrict access when required.
I remain unclear as to the optimum settings for the two free registration fields in the CBSubs Settings; It seems that Yes to the first one is required in order to ensure that when paid subscriptions expire users revert to registered status; what should the second one be? I currently have it as Yes, but I still don't understand the implications.
Sorry to labour this point, but as it says in the manual, this is important and I want to know I have it right...
When I said it was set for Public UserGroup, I was referring to the second of the 'Visible' fields in the CBSubs plan; the setting for the assigned group is and always has been 'Registered'. Only when I attempted to first rectify this user's login did I see hiss group had got set to Public. I do want to keep the free registered plan so that I can restrict access when required.
I see, usergroup assignment isn't required. If users are already registered as Registered then there's no need to adjust their usergroup based off subscription to Registered.
I remain unclear as to the optimum settings for the two free registration fields in the CBSubs Settings; It seems that Yes to the first one is required in order to ensure that when paid subscriptions expire users revert to registered status; what should the second one be? I currently have it as Yes, but I still don't understand the implications.
It depends on what you want. You normally should have at least 1 way for free users to register. 1 way is through a free lifetime plan. The other is by not using a plan and allowing registrations without a subscription. You don't have to provide a free way to register, but it's recommended as users could end up locked out due to not having a subscription (those expired should be locked and presented with renewal page) and this happens by a user going through the payment process and cancelling on the basket page; they are then registered with no subscription. Your free plan avoids all that mess though so you're fine.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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