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[SOLVED] Select Subscription Plan filter missing options

11 years 8 months ago - 11 years 8 months ago #221924 by Thelowlandpiper
The Select Subscription Plan filter options for the User Management list does not display CBSUbs plans, only Reg/Any Plan Active/No Plan Active. Before upgrading this site I could filter by CBSubs Plans. Have I a plug-in missing? [joomla 2.5.9/Cb 1.9/CBSubs 3]
Last edit: 11 years 8 months ago by krileon.

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11 years 8 months ago #221950 by krileon
Ensure your CBSubs plans are published and have an alias.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 8 months ago #221988 by Thelowlandpiper
Replied by Thelowlandpiper on topic Select Subscription Plan filter missing options
They are

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11 years 8 months ago #222013 by krileon
Strange, please PM backend super administrator login credentials and will take a look. The alias is the only reason for them to not display according to the code that renders the dropdown.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

11 years 8 months ago #222019 by Thelowlandpiper
Replied by Thelowlandpiper on topic Select Subscription Plan filter missing options
Thansk for the help but it seems that the 'Access Group' field in the Plan>Access tab must have an entry; somehow during the Upgrade from joomla 1.5 this field was emptied. I have set it to Public and the filter now displays all my plans
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