Adding a CB user to joomla group after registration

Hi there,

I created three auto actions to join users to different groups on joomla as the example in support explains but users aren't being added to their group on joomla neither to CB.

How can i fix this, please?

Please provide a screenshot of your auto actions configuration. Use multiple screenshots if it won't fit on 1. Generally users mess up the conditionals as they aren't supplying a valid substitution so ensure you've put [cb_fieldname] and not cb_fieldname (brackets needed) if using a conditional.

See attached a screenshot for one of the auto actions. I forget to tell I am suing joomla 3.0, CB 1.9

Please remove the conditional and see if issue persists. If it adds the usergroup once the conditional is removed then there is likely an issue with the value being matched. If the field is a multi-select (dropdown or checkbox) ensure you're using a Contains operator instead of Equal To.

I removed the conditional and the user was added to his group in both joomla and CB

Ok, seams the conditional isn't matching right. Please make sure the substitution is absolutely correct and ensure the value you're trying to match against is absolutely correct. If it's a multi-select type field then ensure you're using a Contains operator instead of Equal To.