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[SOLVED] Groupjive Email Notification Issue

11 years 7 months ago - 11 years 7 months ago #223479 by herzenssache
[SOLVED] Groupjive Email Notification Issue was created by herzenssache
Hi,
after the latest update do GJ 2.7 (11/02/2013) on J 2.5.9 I do encounter intermittent email notification issues.
All other applications do send notifications fine (e.g. private message notifications, joomla registration notifications etc.)

I did check:
• Settings in the group are enabled to send mail when someone creates a new wall post or replies.
• Configuration shows a correct sender Mail Address.
No idea, why the notifications have stopped working in some groups.
Any idea?
Thank you,
Matt
Last edit: 11 years 7 months ago by krileon.

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11 years 7 months ago #223486 by krileon
Replied by krileon on topic Groupjive Email Notification Issue
You won't receive notifications about your own actions. If the action (like a wall post) is not published (due to approval) it will not send notifications until it becomes published. Please be more specific about exactly what notifications are no longer sending. Do they just not send for specific groups or does it affect all groups (test that specific notification in multiple groups).


Kyle (Krileon)
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11 years 7 months ago #223647 by herzenssache
Replied by herzenssache on topic Groupjive Email Notification Issue
Thank you Kyle,

I am doing extensive testing as we speak with couple of users.
I am off for the next week and will report back then.

Thanks,
Matt

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11 years 7 months ago #223692 by herzenssache
Replied by herzenssache on topic Groupjive Email Notification Issue
Dear Kyle,

you can close this thread.
There have been a mix from different kind of user problems plus a server issue.
Server reboot sorted out most of the issues.
User issues were simply Junk Mail related and "author not getting notification himself".
And also other users then hopping on the train seeing issues were there weren't.

All fine,
thank you,
Matt
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