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Mass Mailer Fails

  • socialfan
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11 years 6 months ago #225315 by socialfan
Mass Mailer Fails was created by socialfan
I keep on getting errors when sending out emails to users.

The worst thing is the system doesnt provide an error log but "error".

So I dont know who received the emails and when and why it interrupted.

Will export emails now with sql an use a 3rd party extension for being able to communicate with my memebers.

Please improve this feature in CB2.0

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  • krileon
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11 years 6 months ago #225321 by krileon
Replied by krileon on topic Mass Mailer Fails
Enable debug mode and maximum error reporting to expose errors otherwise PHP is forced to suppress errors by Joomla. Once done re-test and see what the full error is. If still just showing error please check your server error log to see if any further information is provided there. It's possible you're hitting your mail servers outgoing hourly limit (you'll need to contact host to see).


Kyle (Krileon)
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  • socialfan
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11 years 6 months ago #225452 by socialfan
Replied by socialfan on topic Mass Mailer Fails
I imported the selction directly to another list of a third party extension (rsmail) and it worked perfect. all mails went through etc. maybe check how their mailing works?

kind regards

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  • krileon
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11 years 6 months ago - 11 years 6 months ago #225468 by krileon
Replied by krileon on topic Mass Mailer Fails
We use the same mailer library as Joomla (with some adjustments). I also can not duplicate your error. So it is specific to your install. Without further debug information from you (see my above post) I've no idea what's going on for your install. It could be as simple as a CB plugin loading and causing an error that's normally suppressed (the mailer grabs all errors). RSMail doesn't parse CB plugins for substitutions, run through tabs, run through fields, and process entire CB profiles so it working is irrelevant to CB. Please try using Mass Mailer for just your user to see if the error is caused this way it can be easily reproduced without risk of emailing users.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 6 months ago by krileon.

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