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[SOLVED] Auto Action creates new GroupJive group but doesn't assign owner.

11 years 6 months ago - 11 years 6 months ago #225367 by thoughtscape
I followed the use case on creating an Auto Action to create a new Group Jive group.
The group is being created but there is no group owner being assigned.
The group owner ends up being 0.
The user information is definitely available to the trigger. I've added [username] to the group description.
But the owner id is not set.

I've attached a screen shot of the setup of the trigger.

Thoughts?
Attachments:
Last edit: 11 years 6 months ago by krileon.

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11 years 6 months ago #225393 by krileon
Please use multiple attachments. The images are far too small to see. The owner is the user that created the group, but if there is no user that created the group then it'll have no owner. It's purely based off the User parameter, which by default is Automatic, but this doesn't always do too well depending on the trigger used. Please also ensure you're using latest release of CB Auto Actions (3.5.1) and GJ (2.7.0). You can also try using the GJ Auto Integration as it's specifically designed for this.


Kyle (Krileon)
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11 years 6 months ago #225445 by thoughtscape
Thanks Kyle.
GJ Auto Integration was the key.

The integration plugins -- GJ Auto Integration and CB Auto Actions are incredibly powerful. Things that I had to write my own plugins for before can now be handled completely out of the box.
The following user(s) said Thank You: krileon

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