hello, so im having an issue with my hide fields at registration..
i have 10 plans..
2 exclusive, 2 non exclusive and 6 child plans under one of my exclusive..
I exactly caught when my issue happened..
so i went into each plan and selected all but 8 fields to hide in each (that is the same 8 fields in each plan i left unselected)
within my [workflow] tab > Hides fields at registration:
was hiding all fields except the 8 that that i did not select.
what cuased my issue...the subscriptions was in the center of my reg form..maybe after the 4th field..then the subscription options...then 4 more fields....
I wanted to move my sub options field down to the bottom of my reg. form....
I read in your forums that that has to be done in the tab params...
so i located the subs tab > changed the profile order which was on [1] to [50]...
when i refreshed the page ....all of my fields returned
I had to then go back into each of my plans to reselect all of my fields that i wanted to hide again...
now all of the same fields are hidden that i initially set up...but now theyre not hiding at all..
i went back to the subs tab and changed the profile order back to [1] from [50] and the issue did not resolve....
Ordering within CB > Tab Management has no affect on Registration. That's profile ordering. To change the registration order you need to Edit the Tab within CB > Tab Management and change its Registration Order. I can't stress this enough, you need to read your documentation (CB and CBSubs) as this is all covered in detail with images as well. You can find your CB documentation within the Advanced downloads section as "CB 1.9 Detailed Documentation for Adv/Pro/Dev members".
As for CBSubs it uses jQuery to hide fields. Within your browser navigate to its error console (for Chrome: F12 > Console) and see if any fatal JS errors are present on your registration page. If there are any then it's not going to work, because CBSubs jQuery can't function with such errors and you'll need to fix your JS errors.
Looking at your site thought it appears to be work, but is very slow. This is likely due to having so many fields being hidden by multiple plans at the same time. I highly suggest simply removing some fields from registration if they don't apply to any CBSubs Plan by setting them to not display on registration within CB > Field Management.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
im sorry thats what i meant..registration order.,,.thats what i did when i noticed my issue..btw..saw no java errors nor errors at all...was looking for a shortcut to hide the fields...but is absolutely a non issue as i have removed the fields manually. thanks for always being available.
Well the registration order is relative to other registration orders. So for example if you have 3 tabs with a registration order set to 0 then it'll order them however the database query responded. Default registration order is 10, try -10 and see if that works.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.