I've been informed that our sites soon to be new members who have iPhones, cannot register on our site, therefore can't gain access.
Could somebody kindly with an iPhone goto: [img]www.swswsws.co.uk[/img] and attempt to register from the "Register / Login" button in the top left of the main navigation menu.
Then if you could kindly report your findings back here it would be very much appreciated indeed.
Nothing about CB registration is device specific. They're just standard HTML elements. You should contact the developer of your template (looks like a Gantry based template?) to see why it may not be working on certain devices. It's possible your Google Geolocation plugin is the cause as I've noticed a number of users having problems with Geolocation plugins and modules. You'll need to obtain a device to test this reliably on and isolate what could be causing it; sorry, I do not own a single apple device.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Hey no worries, at least now I have a path / route to go down in trying to resolve it so thank you for that and much like me, I don't own a single apple thing either... well apart from real apples but I prefer that kind haha!
I will try disabling the GeoCommunity plug-in and see if the members who have iPhones are able to register etc, cheers.
Regards,
Rob
krileon wrote: Nothing about CB registration is device specific. They're just standard HTML elements. You should contact the developer of your template (looks like a Gantry based template?) to see why it may not be working on certain devices. It's possible your Google Geolocation plugin is the cause as I've noticed a number of users having problems with Geolocation plugins and modules. You'll need to obtain a device to test this reliably on and isolate what could be causing it; sorry, I do not own a single apple device.
If possible when an iPhone user attempts to register again and has issues please try to get a detailed description of exactly what happened and then maybe we can figure out what's causing it.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
