Skip to Content Skip to Menu

🎃 Happy Halloween! Treat yourself with an awesome discount on memberships! Get 20% off now with code SPOOKY-2024!

User registered from backend are not able to login

  • rburger
  • rburger
  • OFFLINE
  • Posts: 3
  • Thanks: 0
  • Karma: 0
11 years 5 months ago #227392 by rburger
Hello,
Warm greeting,
Hope You are doing well,

We have a problem coming up as we register a user from the backend and try to login with that username and password in the frontend the page goes blank we have unpublished all the plugins but same result

URL--we.learn.it/beta

Please Log in or Create an account to join the conversation.

  • nant
  • nant
  • OFFLINE
  • Posts: 12339
  • Thanks: 1467
  • Karma: 877
11 years 5 months ago - 11 years 5 months ago #227397 by nant

rburger wrote: Hello,
Warm greeting,
Hope You are doing well,

We have a problem coming up as we register a user from the backend and try to login with that username and password in the frontend the page goes blank we have unpublished all the plugins but same result

URL--we.learn.it/beta


Hi and welcome to our forums.

Joomla version?
CB version?

Have you followed installation instructions?

Are you using CB User Manager to add new users in backend?

Please turn on Joomla debug to maximum level and see if extra messages appear instead of blank page.
Last edit: 11 years 5 months ago by nant.

Please Log in or Create an account to join the conversation.

  • rburger
  • rburger
  • OFFLINE
  • Posts: 3
  • Thanks: 0
  • Karma: 0
11 years 5 months ago #227402 by rburger
joomla version is 2.5.11
cb version 1.9
yes i had followed the instruction
yes i am using the cb user manager to enter new users
error is Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/beta/plugins/system/jfdatabase/jfdatabase_inherit.php on line 0
you have the admin username , password and url of the site

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48460
  • Thanks: 8280
  • Karma: 1443
11 years 5 months ago #227431 by krileon
You've a fatal error coming from "jfdatabase". Please contact the developer of your system plugin "jfdatabase" for further support. Always use CB > User Management to create new CB users. Ensure they're enabled, approved, and confirmed or they won't be able to login.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum