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[SOLVED] Delete user does not work correct nor does reregistration

  • artpol
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11 years 5 months ago - 11 years 5 months ago #227696 by artpol
Hi,
i have a problem with users that had been registered and where removed via the CB or joomla backend. after a user is deleted via the backend he is visualy removed but if i try to re register with the same username or e-mail the system does not complete the registration process correct and terminates with a error 42. the confirmation mail is not sent out and the data the user filled in is not completly in the database. i checked this with phpmyadmin to see that there are several fragments of fieldinputs.
any chance to get this solved fast and what entrys do i have to delete with phpmyadmin to realy remove a user completly so he can reregister again?
thanks for your help!
carsten
Last edit: 11 years 5 months ago by krileon.

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  • krileon
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11 years 5 months ago #227705 by krileon
Always delete users through CB > User Management. Do not delete them using Joomla or you'll still have their entire CB user remaining. Run CB > Tools > Sync to clean up users. Also ensure you're not using the Joomla Contact system plugin where it creates a contact entry per user at registration as this will cause future registrations with same name to always fail.


Kyle (Krileon)
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  • artpol
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11 years 5 months ago #227715 by artpol
Ok the contact plugin was the bad guy :-)
i unpublished it and removed all entrys that where created now it seems to work.
thanks!
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