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[SOLVED] Direct Access to this location is not allowed.

  • kpow
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11 years 7 months ago - 11 years 7 months ago #228140 by kpow
Please help me. I don't know what happened but suddenly I cant access anything in Community builder on my website. When I try to go to a page that is powered by Community builder I get a blank page with the message "Direct Access to this location is not allowed."
What is this?
What can I do to correct it?
Please please please help me!!
Last edit: 11 years 7 months ago by krileon.

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  • krileon
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11 years 7 months ago #228177 by krileon
Sounds like you installed an out dated plugin. Try to recall any 3rd party CB plugins you recently installed and disable them.


Kyle (Krileon)
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  • kpow
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11 years 7 months ago #228313 by kpow
It didnt help. The only thing i installed before it happened was UddeIM and it was not outdated. uninstalled it anyway but still i cant access anything powered by CB. I've started a ticket at the support but havent Heard anything yet.
I really really hope that i dont have do redo the hole thing...

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  • krileon
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11 years 7 months ago #228323 by krileon
No, you won't need to redo anything. You've something simply install that is not meant for your version of Joomla. The only thing this can be is a CB plugin. Please PM backend super administrator login credentials and will take a look.

I've started a ticket at the support but havent Heard anything yet.

Please do not open a ticket when you're already receiving support here. There is no difference between the two except privacy. We are also not available on weekends so a ticket will not improve response times. Please see my signature for support business days and hours.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • kpow
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11 years 7 months ago #228335 by kpow
Thank you! I've sent you the password.

I will close the ticket.

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  • krileon
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11 years 7 months ago #228343 by krileon
Somehow an out of date CB Profile Gallery managed to get installed. I've updated you to latest CB Profile Gallery (1.2.2) and confirmed is working fine now. Please also confirm is working fine for you.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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