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[SOLVED] CB Install error on J3.1.1

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11 years 7 months ago - 11 years 7 months ago #228165 by userpic36
[SOLVED] CB Install error on J3.1.1 was created by userpic36
On a brand new J3.1.1 website, I try to install CB v1.9:
when I try to install com_comprofiler.zip I get the following error systematically:

Error
There was an error uploading this file to the server.


I tried install from directory: same error.

What happens? Is CB 1.9 compatible with J3.1.1 ?
Last edit: 11 years 7 months ago by krileon.

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11 years 7 months ago #228191 by krileon
Replied by krileon on topic CB Install error on J3.1.1
Enable debug mode and maximum error reporting then try again and see if any further information about the error is exposed. This is likely a upload memory limit issue or a permissions issue. Ensure your upload limit is at least 4M (adjusted via PHP.ini, please contact your host for help on changing this). You can typically find your upload limit within System > System Information > PHP Information > upload_max_filesize. Also ensure Directory Permissions are all green within the same location.


Kyle (Krileon)
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11 years 7 months ago #228219 by userpic36
Replied by userpic36 on topic CB Install error on J3.1.1
Thank you.
The problem was indeed the size of the upload file in PHP.ini (parameter upload_max_filesize).

Issue solved.

Regards
JF
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