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[SOLVED] changing password doesn't work

  • jojo12
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11 years 4 months ago - 11 years 4 months ago #228961 by jojo12
Hi,
I had to renew my password and encountered the following problem:
it says the 2 passwords are not identical, but they are!!!
I tried in Frontend and in Backend
Last edit: 11 years 4 months ago by krileon.

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  • krileon
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11 years 4 months ago #228968 by krileon
Replied by krileon on topic changing password doesn't work
You probably have an invalid character I'm guessing? Perhaps they are not the same and are mistyping? I'm not sure what to advise as is working fine on all my test sites. Type 12345678 then do the same for the password confirm input. Enable debug mode and maximum error reporting in Joomla global configuration as perhaps an error is occurring that's causing the Ajax check to fail.


Kyle (Krileon)
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  • jojo12
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11 years 4 months ago #228975 by jojo12
Replied by jojo12 on topic changing password doesn't work
Iget following:
500 - JDatabaseMySQLi::query: 1146 - Table 'CL27124_j17.eumo_comprofiler_plugin_antispam_whitelist' doesn't exist SQL=SELECT a.* FROM `eumo_comprofiler_plugin_antispam_whitelist` AS a WHERE ( a.`type` = 'user' ) AND ( a.`value` = 44 ) OR ( ( a.`type` = 'email' ) AND ( a.`value` = 'test@mysite.ch' ) ) OR ( ( a.`type` = 'ip' ) AND ( a.`value` = '85.2.28.33' ) ) OR ( ( a.`type` = 'domain' ) AND ( a.`value` = 'mysite.ch' ) ) ORDER BY a.`date` DESC

Die Seite kann nicht angezeigt werden, weil:

Ein veraltetes Lesezeichen
Eine Suchmaschine hat einen veralteten Index der Website
Eine falsche Adresse
Kein Zugriff auf diese Seite!
Die angefragte Quelle wurde nicht gefunden!
Während der Anfrage ist ein Fehler aufgetreten!

Bitte eine der folgenden Seiten ausprobieren:

Startseite

Bei Problemen ist der Administrator dieser Website zuständig..

JDatabaseMySQLi::query: 1146 - Table 'CL27124_j17.eumo_comprofiler_plugin_antispam_whitelist' doesn't exist SQL=SELECT a.* FROM `eumo_comprofiler_plugin_antispam_whitelist` AS a WHERE ( a.`type` = 'user' ) AND ( a.`value` = 44 ) OR ( ( a.`type` = 'email' ) AND ( a.`value` = 'test@mysite.ch' ) ) OR ( ( a.`type` = 'ip' ) AND ( a.`value` = '85.2.28.33' ) ) OR ( ( a.`type` = 'domain' ) AND ( a.`value` = 'mysite.ch' ) ) ORDER BY a.`date` DESC

Call stack
# Function Location
1 JSite->dispatch() /srv/www/vhosts/mysite.ch/httpdocs/index.php:42
2 JComponentHelper::renderComponent() /srv/www/vhosts/mysite.ch/httpdocs/includes/application.php:197
3 JComponentHelper::executeComponent() /srv/www/vhosts/mysite.ch/httpdocs/libraries/joomla/application/component/helper.php:351
4 require_once() /srv/www/vhosts/mysite.ch/httpdocs/libraries/joomla/application/component/helper.php:383
5 userSave() /srv/www/vhosts/mysite.ch/httpdocs/components/com_comprofiler/comprofiler.php:98
6 moscomprofilerUser->saveSafely() /srv/www/vhosts/mysite.ch/httpdocs/components/com_comprofiler/comprofiler.php:477
7 cbPluginHandler->trigger() /srv/www/vhosts/mysite.ch/httpdocs/administrator/components/com_comprofiler/library/cb/cb.tables.php:1741
8 cbPluginHandler->call() /srv/www/vhosts/mysite.ch/httpdocs/administrator/components/com_comprofiler/plugin.class.php:541
9 call_user_func_array() /srv/www/vhosts/mysite.ch/httpdocs/administrator/components/com_comprofiler/plugin.class.php:583
10 cbantispamPlugin->onSaveUserError()
11 cbantispamPlugin->storeAttempt() /srv/www/vhosts/mysite.ch/httpdocs/components/com_comprofiler/plugin/user/plug_cbantispam/plugin.cbantispam.php:537
12 cbantispamClass::getUserWhitelists() /srv/www/vhosts/mysite.ch/httpdocs/components/com_comprofiler/plugin/user/plug_cbantispam/plugin.cbantispam.php:218
13 cbantispamData::getWhitelist() /srv/www/vhosts/mysite.ch/httpdocs/components/com_comprofiler/plugin/user/plug_cbantispam/cbantispam.class.php:971
14 CBdatabase->loadObjectList() /srv/www/vhosts/mysite.ch/httpdocs/components/com_comprofiler/plugin/user/plug_cbantispam/cbantispam.class.php:3212
15 CBdatabase->query() /srv/www/vhosts/mysite.ch/httpdocs/administrator/components/com_comprofiler/library/cb/cb.database.php:876
16 JDatabase->query() /srv/www/vhosts/mysite.ch/httpdocs/administrator/components/com_comprofiler/library/cb/cb.database.php:705
17 JDatabaseMySQLi->execute() /srv/www/vhosts/mysite.ch/httpdocs/libraries/joomla/database/database.php:1253
18 JError::raiseError() /srv/www/vhosts/mysite.ch/httpdocs/libraries/joomla/database/database/mysqli.php:396
19 JError::raise() /srv/www/vhosts/mysite.ch/httpdocs/libraries/joomla/error/error.php:251

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  • krileon
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11 years 4 months ago #228986 by krileon
Replied by krileon on topic changing password doesn't work
Strange you're missing CB AntiSpam whitelist database. Please install CB AntiSpam 1.1.1 so it can be created.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • jojo12
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11 years 4 months ago #228995 by jojo12
Replied by jojo12 on topic changing password doesn't work
I found the problem: I used an extension "encrypt configuration". Some weeks ago I updated this extension. Perhaps since then, perhaps just earlier the problem is there.
When I disable this extension -> no problem.
But it's a pity for safety reasons I liked this extension.
The following user(s) said Thank You: krileon

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