I have few plan and all their workflow are set for allow upgrade only if is more expensive. This seem to work and for what I see when I login, if user is owner of the more expensive plan, all other are not displayed.
However I have one specific user (is a test user where I made many plan change, upgrade, deletion) where even if is the owner of expensive plan, all other cheapest plan are displayed.
I wondering why this happen and how to solve this. I suppose is because all my test made a mess between all actions but I would like be sure this will not happen with a real customer..
any clue ?
thank
I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins
Depends on how your test user subscribed. If they immediately subscribed to the most expensive plan I believe it'll still show the cheaper plans as there's no track record of progress. You can enforce progression by adding conditionals to show/hide a plan based off existing subscriptions on the Workflows tab of your plans using conditionals.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
