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404 error on Community Builder Configuration

  • saville
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11 years 3 months ago #230723 by saville
I have a Joomla 2.5.11 installation, running CB 1.9.

I've just discovered I no longer have access to the configuration part of community builder. I can see all items from 'users' to 'tools' without problem, but the link to configuration gives me a 404 error. It has been working fine recently, last checked a couple of days ago.

The URL it's addressing is administrator/index.php?option=com_comprofiler&task=showconfig&view=showconfig

I've tried reinstalling comprofiler, and tried it with SEF off, neither of which worked.

Any suggestions? Thanks in advance.

Mike

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  • krileon
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11 years 3 months ago #230730 by krileon
Replied by krileon on topic 404 error on Community Builder Configuration
Enable debug mode and maximum error reporting in Joomla global configuration then attempt to access it again and see if there is any further information about the error displayed. If not check your server error logs to see if any further information is there.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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  • saville
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11 years 3 months ago #230736 by saville
Replied by saville on topic 404 error on Community Builder Configuration
Debug mode reports:

**Joomla! Debug Console**

**Errors**

**Category not found**
Call stack
# Function Location
1 JSite->dispatch() JROOT/index.php:42
2 JComponentHelper::renderComponent() JROOT/includes/application.php:197
3 JComponentHelper::executeComponent() JROOT/libraries/joomla/application/component/helper.php:351
4 require_once() JROOT/libraries/joomla/application/component/helper.php:383
5 JController->execute() JROOT/components/com_content/content.php:16
6 ContentController->display() JROOT/libraries/joomla/application/component/controller.php:761
7 JController->display() JROOT/components/com_content/controller.php:74
8 JCacheControllerView->get() JROOT/libraries/joomla/application/component/controller.php:718
9 ContentViewCategory->display() JROOT/libraries/joomla/cache/controller/view.php:98
10 JError::raiseError() JROOT/components/com_content/views/category/view.html.php:56
11 JError::raise() JROOT/libraries/joomla/error/error.php:251


From the Joomla control panel, it tells me a number of language files aren't loaded, including CB admin nav.

**Not loaded** : JROOT/administrator/language/en-GB/en-GB.mod_cb_adminnav.ini
**Not loaded** : JROOT/administrator/modules/mod_cb_adminnav/language/en-GB/en-GB.mod_cb_adminnav.ini

The list in full is

**Language Files Loaded**
**Loaded** : JROOT/administrator/language/en-GB/en-GB.ini
**Not loaded** : JROOT/administrator/language/en-GB/en-GB.plg_system_kunena.sys.ini
**Not loaded** : JROOT/plugins///language/en-GB/en-GB.plg_system_kunena.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_system_nnframework.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_system_logout.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_system_jat3.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.lib_joomla.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_system_articlesanywhere.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_system_modulesanywhere.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.tpl_bluestork.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_config.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_content_phocamaps.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_content_pagebreak.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_content_vote.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_editors_codemirror.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_editors_none.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_editors_tinymce.sys.ini
**Not loaded** : JROOT/administrator/language/en-GB/en-GB.plg_editors_acyeditor.sys.ini
**Not loaded** : JROOT/plugins/editors/acyeditor/language/en-GB/en-GB.plg_editors_acyeditor.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_captcha_recaptcha.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.mod_version.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.mod_title.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.mod_toolbar.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.mod_joomessLibrary_status.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.mod_status.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.mod_menu.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_banners.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_contact.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_messages.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_newsfeeds.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_finder.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_search.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_weblinks.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_joomlaupdate.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_redirect.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_jaextmanager.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_uddeim.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_phocagallery.sys.ini
**Not loaded** : JROOT/administrator/language/en-GB/en-GB.com_scheduler.sys.ini
**Not loaded** : JROOT/administrator/components/com_scheduler/language/en-GB/en-GB.com_scheduler.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_hikashop.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_phocamaps.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_admintools.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_acymailing.sys.ini
**Not loaded** : JROOT/administrator/language/en-GB/en-GB.com_kunena.sys.ini
**Loaded** : JROOT/administrator/components/com_kunena/language/en-GB/en-GB.com_kunena.sys.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.com_akeeba.sys.ini
**Not loaded** : JROOT/administrator/language/en-GB/en-GB.com_comprofiler.sys.ini
**Loaded** : JROOT/administrator/components/com_comprofiler/language/en-GB/en-GB.com_comprofiler.sys.ini
**Not loaded** : JROOT/administrator/language/en-GB/en-GB.mod_cb_adminnav.ini
**Not loaded** : JROOT/administrator/modules/mod_cb_adminnav/language/en-GB/en-GB.mod_cb_adminnav.ini
**Loaded** : JROOT/administrator/language/en-GB/en-GB.plg_system_debug.ini

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  • krileon
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11 years 3 months ago #230737 by krileon
Replied by krileon on topic 404 error on Community Builder Configuration
Joomla issue. Something is trying to load a category you can't access or does not exist. Try disabling SEO in Joomla global configuration and see if it goes away. If not try disabling 3rd party System and Content plugins within Joomla > Extensions > Plug-in Manager.

There's a ton of posts about the issue as it seams to pop up randomly for basically any extension.

www.google.com/search?q=joomla+Category+not+found&tbs=qdr:m


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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