Skip to Content Skip to Menu

🎃 Happy Halloween! Treat yourself with an awesome discount on memberships! Get 20% off now with code SPOOKY-2024!

Email sent problem

  • teddysu81
  • teddysu81
  • OFFLINE
  • Posts: 78
  • Thanks: 1
  • Karma: 0
11 years 3 months ago #231352 by teddysu81
Email sent problem was created by teddysu81
Dear CB,

I am using Joomla 2.5.13, CB 1.9.
All emailing works wonders when suddenly it got wrong.

When user registers, admin (myself) sends email to user on new registration details.
And I have set to receive this notification too.
But it turns out that now when user registers, user receives email, but I dont.
Can somebody point out my wrong setting since it works previously.

Thanks,
Teddy

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48466
  • Thanks: 8280
  • Karma: 1443
11 years 3 months ago #231356 by krileon
Replied by krileon on topic Email sent problem
Edit your user within CB > User Management and ensure your user is set to receive moderator emails. Also check within CB > Configuration > Moderation and ensure you've moderator emails enabled.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • teddysu81
  • teddysu81
  • OFFLINE
  • Posts: 78
  • Thanks: 1
  • Karma: 0
11 years 3 months ago - 11 years 3 months ago #231367 by teddysu81
Replied by teddysu81 on topic Email sent problem
Hi krileon,

My CB > Configuration > Moderation have been set to YES all along.
And please find attached the user management config.
And another thing, I remembered setting the email content for moderators, but now I cant find the page to edit it :unsure: Where can I find it?

Thanks,
Teddy

Attachments:
Last edit: 11 years 3 months ago by teddysu81.

Please Log in or Create an account to join the conversation.

  • teddysu81
  • teddysu81
  • OFFLINE
  • Posts: 78
  • Thanks: 1
  • Karma: 0
11 years 3 months ago - 11 years 3 months ago #231369 by teddysu81
Replied by teddysu81 on topic Email sent problem
just checked, this setting still does not give admin/moderator an email.
But, user receives an email.

Update:
Oh.. darn it, I checked in my spam box, there are all there.
How can I send email to myself but got in the spambox?

Teddy
Last edit: 11 years 3 months ago by teddysu81.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48466
  • Thanks: 8280
  • Karma: 1443
11 years 3 months ago #231388 by krileon
Replied by krileon on topic Email sent problem

How can I send email to myself but got in the spambox?

Add the from address to your contact list or address book in your email account or redo your emails to appear less spam like (change subject and body to be more personalized).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum