I initiated an offline payment of a test user account, triggered the pay button in the basket, processed the payment and then subsequently cancelled the payment.
When I logged back in the "renew now" button, now shows the correct date!
very strange!
I wonder what would happen if I deactivate and reactivate an account - will the correct renewal period surface?
UPDATE: I unsubscribed and reactivated accounts (in the backend) and the renew now button is showing the correct date - Looks like this might be my workaround!!
I wonder what would happen if I deactivate and reactivate an account - will the correct renewal period surface?
Probably as there seams to be an odd bug (already have bug ticket for it) that occurs every other renewal. So perhaps it's just that renewal that's bugged.
UPDATE: I unsubscribed and reactivated accounts (in the backend) and the renew now button is showing the correct date - Looks like this might be my workaround!!
Glad you found a workaround, thank you.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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