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[SOLVED] Fatal error installing Community Biuilder

  • axaler
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11 years 2 months ago - 11 years 2 months ago #231922 by axaler
I tried to install Community Builder I downloaded just now and got this fatal error:
Fatal error: Call to undefined method cbPMS::cbTabHandler() in <span>/</span>home<span>/</span>axaler/public_html/administrator/components/com_comprofiler/plugin.class.php on line 3660
What can I do?
Thanks
Last edit: 11 years 2 months ago by krileon.

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  • axaler
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11 years 2 months ago #231924 by axaler
Replied by axaler on topic Fatal error installing Community Biuilder
I tried all kind of packages, CB is installed, but any menu always gives me the fatal error:

Fatal error: Call to undefined method cbPMS::cbTabHandler() in /home/axaler/public_html/administrator/components/com_comprofiler/plugin.class.php on line 3660
Please help, since the site is entirely based on CB.
I can give superuser and pass of backend via PMS
Thanks

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  • krileon
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11 years 2 months ago - 11 years 2 months ago #231932 by krileon
Replied by krileon on topic Fatal error installing Community Biuilder
Strange, cbPMS extends cbPMSHandler which extends cbTabHandler which has cbTabHandler function; no reason for the error to happen. Please PM backend super administrator login credentials as well as FTP credentials.


Kyle (Krileon)
Community Builder Team Member
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Last edit: 11 years 2 months ago by krileon.

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11 years 2 months ago #231940 by krileon
Replied by krileon on topic Fatal error installing Community Biuilder
Have reviewed your install and I can't see anything wrong with it or why this is happening. Please contact your host and have them review error logs. Please also contact your host and have them check mod_security logs as it's possible mod_security is blocking CBs class, plugin, or foundation file from loading and working properly.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • axaler
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11 years 2 months ago #232532 by axaler
Replied by axaler on topic Fatal error installing Community Biuilder
It was an acelerator. Having disabled it the error disappear, but it still seems to me very strange...
Thank you for your responses.
Ax
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