Cbsubs error 303 or 500 while tried to set restricted option

Hi,

When i've eperienced to setup cbsubs with the permissions or restricted acces depending on plan subscribed,
i'm unable right now to change everything regarding all cb components.
I've the following message :
See other
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

I've tried to make the previous setting, but when i register the modification i ve the same message.
I don't know where is the error log.
But in the navigation bar i can show that : **************.com/administrator/index.php?option=com_comprofiler&task=pluginclass&plugin=cbpaidsubscriptions&do=accessdenied&Itemid=500&accesstype=components&accessvalue=com_comprofiler&accessurl=**********

please help me

And i ve tried to desactivate cbsubs in order to work on it to fix the previous sitting but remaining the same.

In fact i ve tried to make a restrict access to uddeim with the free plan, and it was the soource of my troubles.

So right now i'm unable to way back regarding all CB plugin.
In the back end i can show this error message : Access to this component not allowed without

Looks like you protected all of CB. You need to avoid doing this as it causes an access loop (need access to CB to load CB, which loads CBSubs). Login as a super user then navigate to Extensions > Plug-in Manager and disable CBSubs system plugin. Once done you should be able to reach CB and CBSubs again. Then edit your plans and remove CB from "By Extension" protect on Integrations > Extensions. Also navigate to CBSubs > Settings > Integrations > "Content/Extensions" and ensure this protection is set to be ignored for super users.

hi kyle,

thank you, that works.

You know, my english is not perfect and i'm trying to understand how cb subs work.
For my website, actually works when in menu :
Cb subs setting > content/integration > public and super user are set.
But to explain my website
I ve three sub plan,
one free
and two for pay.
In order to simplify acl, i've made two categories, one visitor, and one registered.
But with my registered free user based cbsub plan in time mode ex 30 days, i wan't to desactivate uddeim or pms.
So i'm trying to do that, but unfortunalty i'm unable to reech my objective.
I don't understand the manual totally.
Do you have tips, because i can't see pms in cdsubs plan integration content menu....
only uddeim, but not work.
Thank you for your help

Best regards

Do you want to protect all of UddeIM or just protect their ability to compose a new PM? To protect all of UddeIM you'd protect the entire extension on Integrations > Extensions > By Extenion in your plan. If you want to protect just the compose feature of UddeIM (so they need a subscription to send a PM, but can still receive them) you'd protect the below URL on Integrations > Extensions > By URL Part in your plan.

option=com_uddeim&task=new

Hi,

I would like to protect the entire extention. To have no ability to send and receive a PM. But i don't find in my plan integration by module, the pms or uddeim