I just downloaded CB 1.9 and CB Subs 2.0.2 version to install on a new upgraded site at
www.ItsAllAboutFamily.com/j3
. The production site is located at
www.ItsAllAboutFamily.com/j16
and I have upgraded the production site with the new version of CB 1.9 and CB Subs 2.0.2 as well so that I can migrate all the data from the old site to the new site.
For some reason this effected my production site at
www.BlairAlumni.org
. I am now receiving a 404 error when trying to log into this alumni site and noticed that I have no license showing in my profile here for CB Subs anymore for this Blair site. What happened to it? It was a lifetime license so why did it disappear and is this why the CB log-in is not working on our site? I have not even started making any changes on the Blair site yet, but need to upgrade that as well.
I did not want to touch the Blair site because we have a huge event coming up in one month where a lot of people will need to log into the site to order tickets, etc. Can you possibly check what happened to my Blair site license for CB and CB Subs?
I see the license number is now showing up in the CBSubs license File for 5000 users (we are currently at about 3000) but there is no installation URL or site associated with it. How do I get this connected again? I've already had one trouble call today by a user who can't order tickets
I just paid for renewal of my Professional membership but could you please confirm or clarify the various options:
If I wanted to instead of renewing my Professional license could I purchase the Developer license (less the cost I just paid for the renew of Professional license) and then download and install the new GPL version of CB Subs for two different sites? Does this new license for the GPL version include unlimited registered users on the sites?
CBSubs 2.x is EOF (end-of-life). It has license limits, install limits, etc.. I suggest upgrading to CBSubs 3.x as it has absolutely no limits and can be used an unlimited number of times on as many sites as you want with as many users as you want. My guess is upgrading your production site, if it has too many users, triggered the license server to consider it your live site. Your production site should have a minimal amount of test users and not your entire userbase.
Please note being a lifetime CBSubs 2.x subscriber you're entitled to a coupon code towards CBSubs 3.x. Please check your PM inbox as have PMed you your coupon code.
If you don't want to upgrade yet I can let Beat know so he can take a look at your license on the license server. Aside from that there's nothing more I can do for you in regards to CBSubs 2.x.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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krileon
