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CB Invites

  • naboman
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11 years 1 month ago #234394 by naboman
CB Invites was created by naboman
Hi. I'm using CB Invites and sometimes, when I send an invitation the mail doesn't arrive to user (in Spam folder either)...

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  • krileon
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11 years 1 month ago #234409 by krileon
Replied by krileon on topic CB Invites
Check with your host to review outbound mail server logs and see if the invite is being sent by the mail server or at least attempted. If it's reaching your mail server then your emails are probably being throttled (you're sending too many emails).


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • naboman
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11 years 1 month ago #234574 by naboman
Replied by naboman on topic CB Invites
Thx

Now we can fix the problem (hosting issue)

But I don't understand why the invites go always to Spam Folder (Gmail, yahoo, hotmail)

I'm using SMTP (SSL) in email joomla settings
SMTP port: 465
SMTP hosting: localhost...

can you help me?
thx

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  • krileon
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11 years 1 month ago #234590 by krileon
Replied by krileon on topic CB Invites

But I don't understand why the invites go always to Spam Folder (Gmail, yahoo, hotmail)

They likely have marked your domain as a spammer. You need to contact them to have you removed from the spammer list or have you whitelisted. For GMail that's going to be near impossible to accomplish (took us over a year to get removed). Your mailer settings have nothing to do with this. You may want to adjust the invite header and footer to see if you can make it less generic and more unique to your site.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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