My CB site (uses CB subs) was working fine until about 4 days ago. Then, after a frontend login accessing the user list resulted in a HTTP 500 server error. Backend was working without a problem.
I downgraded from PHP v5.4 to v5.3. After that change, I could use all the frontend features without errors. Unfortunately, I discovered the same error resulted after a backend admin login and trying to access CBsubs. After enabling error reporting, I get the following message:
Notice: Undefined offset: 1 in /home2/endodon1/public_html/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/cbsubscontent/cbsubs.content_access.php on line 916
Any suggestions on a remedy? Are there any PHP incompatibilities?
The function that's erroring parses your CBSubs > Plans > PLAN > Integrations > Extensions > By URL Part content. Please check all your plans and ensure you've provided non-SEF URLs that are valid.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
I am unable to follow those instructions because I get the error whenever I click on any of the backend CBSub menus. Any suggestions? Why would such an error occur without modifying any variables?
Disable the CBSubs Content plugin within CB > Plugin Management and see if your error persists. If it does not then please ensure you're using the correct version of CBSubs Content for your CBSubs version (ensure both are CBSubs 3.x). If both are up to date re-enable CBSubs Content then review Extensions > Plug-in Manager for Content plugins and disable any 3rd party content plugins then see if issue resolves.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
