Hello,
I apologize if this is a repeat question. I did try to find an answer in all of the other areas before posting this.
We have just upgraded our site using jupgrade from a 1.5 site to J2.5.14 and CB 1.9 with a new template. We added CB Anti-spam to try to cut down on the number of spammers trying to register. We only use the email domain blocked list and made sure we didn't add "hotmail", "gmail" or any of the other major domains to the list.
The upgrade appears to be working fine except for some users who are now getting the following message.
Your login has been blocked. Reason: Your domain has been identified as a blocked domain.
This message appears when a user tries to log in to their account. We don't have any extra add-ons like subscriptions, it's just a basic list of users.
My admin log in had the issue so I went to the back end and changed the password. I was then able to log in in the front end. But other users who we've tried this for still can't get logged on.
Could anyone give me a direction to look into? I'm not a programmer but I can follow instructions.
Thanks,
Kathy Ahrendt
www.nemgtr.org