Hi, i am new to comunity builder and have a problem i could not find any post about.
For some the date dropdown boxes fields shown on registration form for date of birth are not prefilled
and since the date of birth is mandetory they cannot register to our site
Also the calendar is not clickable when this happens, so they cant use that either.
Anyone knows why this can happen or can give me a hint on what setting to check so the dat dropdownboxes for day month and year are always filled?
We use version 1.9 of CB
I am from Holland so our dat format is dd - mm - yyyy
On the form I have set it as date , min year shown -100, max year shown + 25, display on profile as full date, display date only
Press F12 in Chrome or Firefox and click the Console tab. Now refresh the page (F5) and see if any red errors are in the console. If there is then you've fatal JS errors breaking the date fields usage. Note for date fields the first value of each dropdown is empty as they need to select a date. The hint to fill it is the registration error saying it's required and the required icon directly next to it.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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thanks for the responce, i cannot simulate the problem my self
the problem is they only have the first empty fields and calender is not working either
I will ask one user that has the problem to do as you said and also will ask if they have javascript installed as I know not everyone has
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
I applied the bugfix for IE8 that you pointed me too, (take code out for curvy corners)
Chrome console did not have any info when pressing F5
the fix for IE8 also seems to have solved the problem for Google Chrome version 30.0.1599.101 m
Several users that had the problem confirmed its fixed now
krileon
