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Errors with uddeIM crashing site after installing additional CB plugins and Kunena.

  • bigal0228
  • bigal0228
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10 years 9 months ago #240074 by bigal0228
I performed a clean install of Joomla 3.2.1 (minimal) and then began adding components. First was CB Quickstart 1.9 (from my Professional subscription). Contained all the basics with GroupJive, etc.

Installed uddeIM next, with all integrations and configurations set. Worked like a charm. Quick Message worked fine. Emails all worked fine.

Added Kunena.

Added most plugins for CB. Set up plugins as required.

Suddenly, began getting errors like this:

Fatal error: Cannot redeclare uddeIMgetUserTZ() (previously declared in /xxx/xxx/xxxxxx/htdocs/xxx/test/components/com_uddeim/uddeimlib32.php:30) in /xxx/xxx/xxxxxxx/htdocs/xxx/test/components/com_uddeim/uddeimlib15.php on line 33

Also get errors when responding to registration verification emails (link sends me to site and error message such as the above appears).

I've researched these and it seems that they are very common and require updating of something or the other, but as I'm using the very latest versions of each, and integrated them with no issues initially, something else is going on and I need some assistance with correcting them.

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  • krileon
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10 years 9 months ago #240104 by krileon
Ensure you are not use Private Message System and UddeIMs PMS plugin at the same time within CB > Plugin Management. Use either/or, but not both. If issue persists then post your issue to the UddeIM forums below.

www.joomlapolis.com/forum/25-uddeim-plugin-and-component


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • bigal0228
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10 years 9 months ago #240155 by bigal0228
THis was resolved by updating the code within the current CB pm plugin which came included with the latest CB package. I replaced the reference to an outdated uddeIM.php file with the correct new one. This should be corrected in the current release and a new pm plugin supplied for download to correct the issue.

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  • krileon
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10 years 9 months ago #240196 by krileon
The Private Message System plugin is tested working fine. Edit "Private Message System" within CB > Plugin Management and ensure "PMS Component type:" is set to "uddeIM 1.0 and 2.0+ or better". I've confirmed working on J2.5 and J3.0 with UddeIM 3.2.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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