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[#4420] Cbsubs: warning about offline payment

  • dotcom22
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10 years 8 months ago - 10 years 8 months ago #240774 by dotcom22
hello

I don't know why but I get suddenly this message:

WARNING: This basket is not pending for payment. Only Pending or NotInitiated can be paid offline here. You can't pay it here. Click Back or Close.

This happen when from frontend I choose a plan and pay using Offline gateway. Then when I go to backend "Basket" section, I well see the item marked "Pending" with the button "Pay". If I pay, the action is well taken in consideration and on user frontend side the plan is well activated and invoice is correctly generated...but on backend I get this warning.

This never happen before..

any clue??

I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins
Last edit: 10 years 8 months ago by krileon.

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  • krileon
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10 years 8 months ago #240827 by krileon
Replied by krileon on topic Cbsubs: warning about offline payment
Where in backend do you get that warning? When you pay the basket? It sounds like you went back in your browser after paying the basket and it's just letting you know you can't pay an already paid basket.


Kyle (Krileon)
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  • dotcom22
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10 years 8 months ago #240903 by dotcom22
Replied by dotcom22 on topic Cbsubs: warning about offline payment
This happen when I click Apply on the Paid page (after fill-in data in Payment details of payment to register section). If I click Save the message do not appear. This could sound normal but it seems to me that I often clicked Apply without receiving this message .. but now I'm not sure.

I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins

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  • krileon
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10 years 8 months ago #240918 by krileon
Replied by krileon on topic Cbsubs: warning about offline payment
Ah, there shouldn't be an Apply button there as it's not possible to edit that page once the basket is paid. Created a bug ticket to further investigate. Please use only the Save button when paying a basket for now.

#4420


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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