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[SOLVED] No emails being sent by CB

10 years 8 months ago - 10 years 8 months ago #241057 by dillydally
[SOLVED] No emails being sent by CB was created by dillydally
I was receiving emails and suddenly found that no emails are being sent. It doesn't work on php or on SMTP and I have checked the configurations but still nothing is coming - no new registrations, etc.

Is there something I have missed here?
Thanks
Last edit: 10 years 8 months ago by dillydally. Reason: SOLVED

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10 years 8 months ago #241077 by krileon
Replied by krileon on topic No emails being sent by CB
Do emails send from Joomla? Try using Joomlas mass mailer to send an email to Super Users and see if you receive anything.


Kyle (Krileon)
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The following user(s) said Thank You: dillydally

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10 years 8 months ago - 10 years 8 months ago #241233 by dillydally
Replied by dillydally on topic [SOLVED] No emails being sent by CB
a test mail from the Joomla mass mailer to Superusers went fine.

All fields within the configuration are set for mailing but I am still not getting any mail for sign ups, etc.
Last edit: 10 years 8 months ago by dillydally. Reason: SOLVED

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10 years 8 months ago #241251 by krileon
Replied by krileon on topic No emails being sent by CB
Are you using SMTP? If so CB requires a little adjustment to the Host parameter and requires the Port to be appended to the host. Example as follows.

SMTP Host: smtp.gmail.com:465

Example SMTP configuration as follows using gmail.

www.joomlapolis.com/forum/153-professional-member-support/221671-cannot-receive-registration-e-mails?start=24#229809


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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10 years 8 months ago #241623 by dillydally
Replied by dillydally on topic No emails being sent by CB
my host uses mail.xxxx.com:25 for example instead of the smtp, will this make the difference as I am still not receiving any mail.

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10 years 8 months ago #241668 by krileon
Replied by krileon on topic No emails being sent by CB
I've no idea. You'll have to contact your host for the SMTP settings so you can properly configure Joomla. Usually you don't need to do any of this and can leave Joomla to use PHP Mailer.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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