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Whitescreen on CSubs

  • xtech86
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10 years 8 months ago - 10 years 8 months ago #241935 by xtech86
Whitescreen on CSubs was created by xtech86
Hello,

I have just had reports of users not being able to re-subscribe to their membership.

Upon checking csubs backend i.e. settings, statistics etc I'm getting a whitepage. There is NO php errors being reported either?

Joomla! 2.5.18, CB 1.9.1 csubs GPL but unsure which version as I have no way of checking this as the pages whitepage.

PHP5.4

Suggestions?

Thanks
Tony
Last edit: 10 years 8 months ago by xtech86.

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10 years 8 months ago #241936 by xtech86
Replied by xtech86 on topic Whitescreen on CSubs
Skip that, solved again no ioncube installed after the host upgraded my server.

Could you guys do a check? if ioncube is not installed issue a warning.

Thanks
Tony

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  • nant
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10 years 8 months ago #241941 by nant
Replied by nant on topic Whitescreen on CSubs

xtech86 wrote: Skip that, solved again no ioncube installed after the host upgraded my server.

Could you guys do a check? if ioncube is not installed issue a warning.

Thanks
Tony


You should migrate to CBSubs GPL which no longer needs ioncube and has no (user count or site count) restrictions.

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10 years 8 months ago #241944 by xtech86
Replied by xtech86 on topic Whitescreen on CSubs
Hello,

The problem is It costs €149 Euros for that, for some thing which is already working. A bit annoying. It should be a free upgrade for previous users then cost on renewals.

Thanks
Tony

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  • nant
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10 years 8 months ago #241945 by nant
Replied by nant on topic Whitescreen on CSubs

xtech86 wrote: Hello,

The problem is It costs €149 Euros for that, for some thing which is already working. A bit annoying. It should be a free upgrade for previous users then cost on renewals.

Thanks
Tony


Sorry, I do not understand your issue.

As a CBSubs proprietary customer your were given a migration proposal last year that you took advantage of and got a discounted CBSubs GPL subscription.

Just install CBSubs GPL 3.0 that you downloaded before your subscription expired and install it over your existing CBSubs installation - (backup first of course) - all settings and plans will be migrated and preserved.

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10 years 8 months ago #241947 by xtech86
Replied by xtech86 on topic Whitescreen on CSubs
And I did... Yet some thing still requires ioncube.

However, I can no longer download the GLP because the subscription has just expired. So I cannot try reinstalling again.

Thanks
Tony

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