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Avatar issue after login

10 years 7 months ago #242267 by iytworldwide
Avatar issue after login was created by iytworldwide
Hi,

I have a serious issue with avatar.I have a avatar field where uploading is working fine.But after avatar change if user logs in back to the system it automatically recreates an avatar in png format(but not thumbnail) and store this new avatar in table.And avatar name is also weird that its name end with ..png(example: sdfs_531e18ddcee89..png).I am not sure what is causing this to happen.This is not happening on localhost but only on server.Site is hosted on plesk server. Any help is much appreciated.

Thanks,
Irfan

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  • nant
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10 years 7 months ago #242272 by nant
Replied by nant on topic Avatar issue after login

iytworldwide wrote: Hi,

I have a serious issue with avatar.I have a avatar field where uploading is working fine.But after avatar change if user logs in back to the system it automatically recreates an avatar in png format(but not thumbnail) and store this new avatar in table.And avatar name is also weird that its name end with ..png(example: sdfs_531e18ddcee89..png).I am not sure what is causing this to happen.This is not happening on localhost but only on server.Site is hosted on plesk server. Any help is much appreciated.

Thanks,
Irfan


Joomla version?
CB Version?

On your host installation do you have GD linrary installed?
You can check this on the CB Configuration -> Images tab.

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10 years 7 months ago #242278 by iytworldwide
Replied by iytworldwide on topic Avatar issue after login
Joomla version - 3.0.4
CB version - 1.9
Joomdle - 0.92

ImageMagick - Not installed
NetPBM - Not installed
GD1 library - Not installed
GD2 library - Auto-detected, bundled (2.0.34 compatible)



I checked this more and it seems one of the Joomdle plugin is causing this.If I disable "User hooks - Joomdle" plugin it works normally.But still not sure what to do to resolve this.

Please let me know if you need any more info.

Thanks,
Irfan

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  • krileon
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10 years 7 months ago - 10 years 7 months ago #242305 by krileon
Replied by krileon on topic Avatar issue after login
You'll need to contact the developer of that extension for further support or leave the 3rd party extension disabled. There's nothing we can do about a 3rd party extension conflicting.


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Last edit: 10 years 7 months ago by krileon.

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